Expanding Transportation Options
The Americans with Disabilities Act of 1990 is a civil rights bill designed to remove barriers that kept persons with disabilities from participating in all areas of life. In effect, it guaranteed that all forms of transportation, including buses and trains, must become accessible to all people.

A variety of services are available in Fairfield and
New Haven Counties to serve travelers with disabilities, including wheelchair accessible buses and paratransit/shared-ride vans.

The Connecticut Department of Transportation published "Getting On Board - The Southwestern Connecticut Accessible Transportation Guide" that includes a listing of services available in southwestern Connecticut.

* the handbook requires Adobe Acrobat Reader to download a free version of the reader click here

For a free copy or copies, please call MetroPool at:
1-800-FIND-RIDE (800-346-3743)

For complete information on the services available in your area, call your local transit provider.

Public transportation users who are disabled with a mobility impairment or are at least 65 years of age may take advantage of the Connecticut Department of Transportation's reduced senior / disabled fare policy. This ID Card may be used on all ConnDOT-sponsored buses. For information, contact your local transit provider at the number listed below.

ADA paratransit services are limited to those who cannot, because of their disabilities, get to bus stops or access buses. They operate within 3/4 mile of bus stops on local routes. To use ADA services, riders must be eligible and certified according to the Americans with Disabilities Act. Certification forms are available through transit district offices.

MTA Metro-North Railroad
Metro-North railroad stations are wheelchair accessible. Consult the timetable for information on a specific station. A reduced fare program is available to the disabled. Disabled persons must present a valid MTA Disabled Identification Card. The reduced fare is not valid on Manhattan-bound morning peak hour trains.

Phone: 1-800-METRO-INFO (800-638-7646)
Hearing Impaired call: 1-800-724-3322.

Shore Line East Railroad
The Connecticut Department of Transportation's Shore Line East commuter rail service operates between Old Saybrook and New Haven. At least one car per train is wheelchair accessible.

Phone: 1-800-255-7433.

Amtrak
Amtrak provides service over two routes in Connecticut. The Northeast Corridor operates between Boston and New York City's Penn Station (and points beyond) via New London, New Haven, Bridgeport, and Stamford. The Hartford Line operates between Springfield and New Haven. "Amtrak's America," a travel planner containing rail travel information and a special section on services for disabled travelers.

To request a copy, call 1-800-872-7245.
Hearing Impaired with access to TDD equipment
Phone: 1-800-523-6590.

Stamford Area
CTTRANSIT buses are wheelchair accessible and are equipped with a kneeling feature, which allows the driver to lower the steps to make it easier for passengers to board.

For additional information:
Stamford area: 203-327-7433 (TDD 327-2404)
New Haven area: 203-624-0151 (TDD 785-8930)

Paratransit van services are provided in the Stamford area by Norwalk Transit District. To request an application form and for additional information call Norwalk Transit District:
203-299-5180 (TDD 299-5183)

Norwalk Area
Norwalk Transit District buses are wheelchair accessible and are equipped with a kneeling feature, which allows the driver to lower the steps to make it easier for passengers to board.
Administrative Offices: 203-852-0000
Schedules/Information: 203-299-5170 (TDD 299-5173)

Norwalk Transit District operates local and inter-town door-to-door van services for people with disabilities in seven towns and complementary ADA service in Westport, Norwalk, Stamford, Darien and Greenwich.
Phone: 203-299-5180 (TDD 299-5183)

Bridgeport Area
Greater Bridgeport Transit Authority buses are wheelchair accessible and are equipped with a kneeling feature, which allows the driver to lower the steps to make it easier for passengers to board.
Administrative Offices: 203-366-7070 (TDD 330-0657)
Schedules/Information: 203-333-3031 (TDD 330-0668)

The Greater Bridgeport Transit Authority's People to Places program serves Bridgeport, Fairfield, Stratford, Trumbull, Easton and Monroe.

All Paratransit vehicles are lift-equipped. Must be ADA eligible and certified.
ID card applications: 203-366-7070 (TDD 330-0657)
Reservations: 203-335-4147 (TDD 336-1113)

Danbury Area
Housatonic Area Regional Transit (HART):
SweetHART program serves Bethel, Brookfield, Danbury, Newtown, New Fairfield, New Milford, Redding, and Ridgefield.

HART Fixed Route Bus vehicles are lift-equipped.
Phone: 203-744-4070.

Most HART Paratransit service vehicles are lift-equipped.
Must be ADA eligible and certified.
Phone: 203-744-4070.

Northeast Transportation Company:
All fixed route vehicles are lift-equipped.
Phone: 800-441-8901.

All Paratransit service vehicles are lift-equipped; and must be ADA eligible and certified.
Phone: 800-441-8901

Valley Area
Valley Transit District buses are wheelchair accessible. Valley Transit District's primary responsibilities are to provide Dial-A-Ride and ADA complementary paratransit van services in four towns throughout the Valley area - Ansonia, Derby, Seymour and Shelton.
Administrative/Customer Service:
203-735-6824 (TDD 734-4616)
Dial-A-Ride/ADA Paratransit Van Services:
203-735-6408 (TDD 734-4616)

Contact MetroPool for further information: contact us.

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